All standard items may be returned within 7 business days of receipt of your order WITHOUT a restocking charge. Returns must be physically returned within the stated time frame.
Orders will be charged a 20% restocking fee AT ALL TIMES.
Return shipping is paid by the customer.
Returns are not acceptable via phone.
Cut items (chain, cable, or cable assemblies) cannot be returned AT ALL.
All returns must have Shemonico’s permission PRIOR to returning the shipment and will not be accepted without an RA #. (return authorization)
The items must be unused, unscratched, undamaged and the parts associated with the item cannot be missed.
Return shipping will be paid by us if any items issues.
SHORTAGES or DAMAGES on any shipment should be claimed within 48 hours after receipt of the order.
We do not offer REFUNDS, only company credit, except under extenuating circumstances.
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