Standoff, Invisible Studs, Turnbuckle, Hand Swage Stud, Cable Railing

RETURNS AND EXCHANGES

  • All standard items may be returned within 7 business days of receipt of your order WITHOUT a restocking charge. Returns must be physically returned within the stated time frame.
  • Special assembly orders will be charged a 20% restocking fee AT ALL TIMES.
  • Return shipping is paid by the customer.
  • Returns are not acceptable via phone. 
  • Cut items (chain, cable, or cable assemblies) cannot be returned AT ALL.  
  • All returns must have Shemonico’s permission PRIOR to returning the  shipment and will not be accepted without an RA #. (return authorization)
  • The items must be unused, unscratched, undamaged and the parts associated with the item cannot be missed.
  • Return shipping will be paid by us if any items issues.
  • SHORTAGES or DAMAGES  on any shipment should be claimed within 48 hours after receipt of the order.
  • We do not offer REFUNDS, only company credit, except under extenuating circumstances.