RETURNS AND EXCHANGES

  • All standard items may be returned within 15 business days of receipt of your order. Returns must be physically returned within the stated time frame.
  • Refunds will be charged a 20% restocking fee AT ALL TIMES.
  • Return shipping is paid by the customer.
  • Returns are not acceptable via phone. 
  • There is not restocking fee for exchanges.
  • Cut items (chain, cable, or cable assemblies) cannot be returned AT ALL.  
  • All returns must have Shemonico’s permission PRIOR to returning the  shipment and will not be accepted without an RA #. (return authorization)
  • The items must be unused, unscratched, undamaged and the parts associated with the item cannot be missed.
  • SHORTAGES or DAMAGES  on any shipment should be claimed within 48 hours after receipt of the order.